Terms & Conditions

1. Introduction

Welcome to Trishul Media ("we", "us", "our"). These Terms & Conditions govern your use of our website and services ("Website") and any purchase of products or services from us. By accessing or using our Website, you agree to be bound by these Terms.

2. Eligibility

By accessing the Website, you confirm that you are at least 18 years old and capable of entering into a legally binding agreement under applicable law.

3. Accounts

When you create an account, you agree to provide accurate, current information and to keep your login credentials secure. You are responsible for all activity carried out under your account.

4. Products and pricing

• We offer both digital products (such as templates, courses, and software) and physical goods (such as equipment and accessories).
• All prices are displayed in Indian Rupees (INR) and include applicable taxes unless otherwise stated.
• Prices may change without prior notice, but changes will not affect orders already placed.
• Placing an order constitutes an offer to purchase; we may accept or decline any order at our sole discretion.
• Product descriptions, images, and specifications are provided for general information and may vary slightly from actual products.

5. Orders, payment and delivery

• Payment must be completed using the methods shown at checkout before an order is confirmed.
• We accept major credit/debit cards, UPI, net banking, and digital wallets.
• Digital products are typically delivered via download link or email within 24 hours after successful payment.
• Physical goods will be shipped to the address provided during checkout.
• Estimated delivery timelines for physical goods are indicative only and may be affected by logistics partners and external factors.
• You will receive tracking information once your order has been shipped.

6. Refunds and cancellations

• Digital products are generally non-refundable once delivered, except in cases of technical defects or if the product significantly differs from its description.
• Physical products may be returned within 7 days of delivery if unused and in original packaging.
• Refund requests must be submitted through our contact form with order details and reason for return.
• Approved refunds will be processed within 7-10 business days to the original payment method.
• Shipping costs are non-refundable unless the return is due to our error.

7. Acceptable use

• You agree not to use the Website for any unlawful, harmful or fraudulent purpose.
• You will not attempt to interfere with the security, performance or integrity of the Website.
• We may suspend or terminate your access if we believe these Terms have been violated.

8. Intellectual property

All content on the Website, including text, graphics, logos, images and digital products, is owned by or licensed to us and is protected by applicable intellectual property laws. You may not copy, distribute or resell our content without prior written permission.

9. Limitation of liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental, special or consequential damages arising from your use of the Website or purchase of products.

10. Changes to these Terms

We may update these Terms & Conditions from time to time. Any changes will be effective when posted on this page with an updated date.

11. Governing law

These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in India.

12. Contact us

If you have any questions about these Terms & Conditions, you can reach us at:

• Email: dashrath@trishulmedia.in
• Phone: +91 92867 87883
• Address: Office No. 12, Shivaji Nagar, Pune, Maharashtra 411005, India